FAQS

We retail gasoline (petrol) and gasoil (diesel).

At the pump, Petrol / Super is designated by the red-coloured jacket and Diesel is designated by the black-coloured jacket. This is standard practice at all Filling Stations in Ghana.

Our fuel stations are typically open daily from 05:00 to 23:00 hours.

Yes, we are open on public holidays to serve you better and help you #GetThere

We accept credit/debit card payments at specific locations. However, we have other payment platforms to offer greater convenience in fuel purchases across all our outlets.

We prioritise safety and have safety measures such as fire extinguishers, safety signages, trained staff, and regular equipment maintenance to ensure a safe environment. Be rest assured of your safety needs when you drive into any ICON station for your fuel needs.

Yes, we have great discounts for all our customers on our #MarketDay promo sales. The #MarketDay is tailored to give our customers savings on their fuel purchases. In addition, we have exciting loyalty programmes we will introduce soon across our outlets.

Absolutely! In addition to fuel, we have a convenience store at selected outlets where you can purchase snacks, drinks, and other essential items.

Not presently. However, our up-coming stations at Abelemkpe, Adegono, Lashibi and Madina will have these services. You can check our station locator on this website for more details.

Yes, we have clean and well-maintained restrooms available for our customers.

Unfortunately, our fuel stations do not offer gas cylinder refills.

We have specialised services tailored for commercial or corporate businesses that consume fuel in bulk quantities. Please get in touch with our Commercial Sales Desk for more information on our fuel service offerings to commercial consumers.

Currently, we do not have charging stations for electric vehicles. However, we continuously evaluate market demands and may consider adding such services in the future.

The Ghana Standards Authority certifies all our pumps quarterly. However, we also verify our fuel dispensing pumps weekly to ensure accurate fuel dispensing. This is our quality assurance check for our valuable customers.

We strictly adhere to the required standards for fuel quality as published by the Ghana Standards Authority. Not only do we source our fuel from reputable suppliers and conduct regular quality checks to ensure compliance, we also have officers from the National Petroleum Authority who visit all our outlets to undertake fuel quality checks. We have always passed all such checks.

We take cleanliness seriously. Our dedicated staff regularly clean and maintain the fuel station premises to provide our customers with a hygienic and pleasant environment. Additionally, we ensure our washrooms are clean and well-maintained for our customers.

Yes, our prices are highly competitive in the market without compromising on quality or service delivery.

Absolutely! Our dedicated team of Customer Service Attendants (CSAs) are highly trained and committed to providing professional and outstanding service to our customers. We take pride in giving our customers the best experiences across our outlets.